Return Policy
If for some reason
you need to return your order.
If you do, Please
refer below is all the information you’ll need to know.
- You have the option to
initiate a return for items purchased from livnatureexpo.com within a 14-day
period starting from the date of your order. and Kindly be aware that the
shipping cost is non-refundable for returned items.
- We accept returns for
unopened items only, If the return is a result of our error or if the item
is found to be defective.
- In the event of receiving a
defective item, please reach out to us via email within 7 days of
receiving your order. Subsequently, we will provide you with the return
shipping label. ([email protected]/[email protected])
For any other
scenarios, you will be responsible for covering the shipping cost to return the
product to us. The item must reach us within 30days from the date of the order.
Upon receiving the item, we will process the payment through your chosen
payment method within 10 working-days.
Kindly make sure that
all returns are directed to the following address:
Returns:
Livnature exports (PVT) Ltd
No.112, Diyawanna Gardens,
Battaramulla, Sri Lanka.
For questions
regarding our return policy please contact us via e-mail or call us on +94 70 218 3530. No returns after 14 days of purchase
date.
Last Updated:
02/18/2024