TERMS AND CONDITIONS

Effective Date: July 8, 2026

Company Legal Entity: Livnature Exports (PVT) Ltd

Website URL: https://livnatureexpo.com/

Welcome to our website. Livnature Exports (PVT) Ltd provides its website features and e-commerce services to you subject to the following terms and conditions. If you visit, register an account, or shop within https://livnatureexpo.com/, you legally accept these Terms and Conditions. Please read them carefully.

SECTION 1 – PRIVACY

Please review our Privacy Policy, which also governs your visit to our website, to fully understand our data practices, cookie deployments, and handling of transactional information. 

SECTION 2 – ELECTRONIC COMMUNICATIONS 

When you visit our website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices directly on this site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. 

SECTION 3 – COPYRIGHT & INTELLECTUAL PROPERTY

All content included on this site—such as text, layout designs, product graphics, logos, button icons, images, media clips, digital downloads, and data compilations—is the exclusive property of Livnature Exports (PVT) Ltd or its content suppliers and is protected by Sri Lankan and international intellectual property and copyright laws.

SECTION 4 – LICENSE AND SITE ACCESS

Livnature Exports (PVT) Ltd grants you a limited, revocable license to access and make personal use of this site, but not to download (other than page caching) or modify it, or any portion of it, except with our express written consent.

This license strictly excludes:

  • Any resale or commercial exploitation of this site or its contents.
  • Any collection and commercial use of any product listings, descriptions, or wholesale prices.
  • Any derivative use of this site or its contents.
  • Any use of data mining, robots, scraping, or similar data gathering and extraction tools.

This site or any portion of it may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without the express written consent of Livnature Exports (PVT) Ltd. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information of our brand without explicit authorization.

SECTION 5 – REVIEWS, COMMENTS, EMAILS, AND USER CONTENT

Visitors may send us reviews, comments, and suggestions, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, and does not consist of or contain software viruses, commercial solicitation, mass mailings, or any form of “spam”. You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or communication content.

If you do post reviews or submit material, you grant Livnature Exports (PVT) Ltd a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, and display such content throughout the world in any media format. You represent and warrant that you own or control all rights to the content you post, that the content is accurate, and that you will indemnify Livnature Exports (PVT) Ltd for all claims resulting from content you supply. We take no responsibility and assume no liability for any content posted by you or any third party.

SECTION 6 – RISK OF LOSS & OVERSEAS SHIPPING

All physical items purchased from Livnature Exports (PVT) Ltd are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our successful delivery of the goods to the shipping carrier, courier, or freight forwarder.

International Shipping & Customs Note: For overseas shipments, the buyer is considered the importer of record and must comply with all local laws and regulations of the destination country. Livnature Exports (PVT) Ltd is not responsible for any import duties, customs taxes, clearance delays, or border seizures imposed by your country’s customs authorities.

SECTION 7 – PRODUCT DESCRIPTIONS & NATURAL VARIATIONS

Livnature Exports (PVT) Ltd attempts to be as accurate as possible across all listings. However, because our products consist of 100% natural Ceylon spices, herbs, teas, essential oils, and coconut-based products, natural variations in aroma, color, or texture may occur between seasonal batches.

We do not warrant that product descriptions or other content of this site are entirely error-free. If a product offered by us is fundamentally not as described, your sole remedy is to return it in an unused, unopened condition in accordance with our Returns, Refunds, and Exchange Policy.

SECTION 8 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY LIVNATURE EXPORTS (PVT) LTD ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, LIVNATURE EXPORTS (PVT) LTD DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THIS SITE, ITS SERVERS, OR EMAIL SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. LIVNATURE EXPORTS (PVT) LTD WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

SECTION 9 – APPLICABLE LAW

By visiting https://livnatureexpo.com/, you agree that the laws of the Democratic Socialist Republic of Sri Lanka, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and Livnature Exports (PVT) Ltd.

SECTION 10 – DISPUTES & ARBITRATION

Any dispute relating in any way to your visit to this website or to products you purchase through the store shall be submitted to confidential arbitration in Colombo, Sri Lanka, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any competent court within Sri Lanka, and you consent to the exclusive jurisdiction and venue of such courts.

Arbitration under this agreement shall be conducted under the rules then prevailing of the Arbitration Act No. 11 of 1995 (Sri Lanka). The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction.

SECTION 11 – SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other corporate policies, such as our Privacy Policy and Returns Policy, posted on this site. These policies also govern your complete interaction with our platform. We reserve the right to make changes to our site, operational workflows, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

SECTION 12 – QUESTIONS AND CONTACT INFORMATION

Questions regarding our Terms and Conditions, Privacy Policy, or other policy-related material can be directed to our administration team by clicking on the “Contact Us” page or by emailing us directly:

  • Email: [email protected]
  • Corporate Registered Office: Livnature Exports (PVT) Ltd, 112 Diyawanna Gdn Rd, Sri Jayawardenepura Kotte, Sri Lanka.